Privacy Policy

Last updated: 5 October 2026.

Who We Are and Our Role as Data Controller

reportkix operates this website and acts as the data controller for personal data processed in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. We are established in the United Kingdom and determine the purposes and means of processing your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Scope of This Notice and Who It Covers

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, participants in training sessions, and anyone who interacts with us through the contact form or other means. It does not cover third-party websites linked from our pages. If you are under 18, you should only use the site with the involvement of a parent or guardian.

Categories of Personal Data and Sources

We collect identification data such as name and title, contact details including email address and telephone number, professional information such as job title, employer and industry experience, course enrolment and payment records, technical data from your device and browser, and communications you send us. Data is obtained directly from you when you complete forms, enrol, or correspond with us, and indirectly through cookies and analytics tools when you browse the site.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process your data to respond to enquiries and provide course information on the basis of legitimate interests or consent where required. Enrolment and delivery of training relies on contract performance. Payment processing is necessary for contract fulfilment. Marketing communications are sent only with your consent. Website analytics are carried out under legitimate interests to improve our services. Legal obligations require us to retain certain records for tax and regulatory purposes.

Whether Providing Data Is Required and Consequences of Not Providing It

Supplying contact and enrolment information is necessary to receive course details or complete registration. Failure to provide required data will prevent us from processing your application or delivering the training. Optional fields such as marketing preferences may be left blank without affecting service delivery.

Cookies and Similar Technologies

We use cookies and similar technologies to enable essential site functions, remember preferences and analyse traffic. A separate Cookie Policy explains the types of cookies used and how to manage them. You can adjust your browser settings or use the site-wide cookie banner to control non-essential cookies.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We engage trusted processors including payment providers, email delivery services, hosting companies and analytics platforms. These parties receive only the data necessary to perform their functions and are bound by contracts that require appropriate safeguards. We may also disclose information when required by law, regulation or court order, or to protect our rights and those of others.

International Transfers and the Safeguards Used

Some processors may be located outside the United Kingdom. Where transfers occur we rely on UK adequacy regulations, standard contractual clauses approved by the Information Commissioner’s Office, or other appropriate safeguards to ensure your data receives an adequate level of protection.

Specific Retention Periods or Criteria for Deciding Them

Enrolment and course records are kept for six years after the end of the course to meet accounting and legal requirements. Enquiry data is retained for two years unless you become a customer. Marketing consent records are held until you withdraw consent. Technical logs are deleted after twelve months. We apply these periods or review them against legal obligations and legitimate business needs.

Security and Data-Minimisation Practices

We implement technical and organisational measures such as encryption in transit, access controls and regular security reviews to protect personal data. We collect only the information necessary for the stated purposes and train staff on data protection responsibilities. No security measure is absolute and we cannot guarantee complete protection against all threats.

All Applicable Data-Subject Rights and How to Exercise Them

You have the right to access your personal data, request rectification or erasure, restrict or object to processing, and receive a portable copy of data you provided to us. To exercise these rights please contact us using the details on our Contacts page or email [email protected]. We will respond within one month and may request identification to verify your identity.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting us or using unsubscribe links in emails. You can object to direct marketing and any profiling for marketing purposes at any time. Withdrawal does not affect processing carried out before the withdrawal.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or contact details. We encourage you to contact us first so we can address your concerns directly.

Children or Age Restrictions

Our courses are intended for adults working in or entering the broadcasting and production industry. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data we will delete it promptly.

Automated Decision-Making and Profiling

We do not use automated decision-making that produces legal or similarly significant effects, nor do we carry out profiling for such purposes. Simple analytics help us understand site usage but do not result in automated decisions about individuals.

Policy Changes and Effective Date

We may update this notice to reflect changes in law, practice or our services. The date at the top of the page indicates the latest version. Continued use of the site after changes constitutes acceptance of the updated notice. Previous versions are available on request by contacting [email protected].